Ordering Online
Ordering Online with Big Buck and Artistic Antlers is safe and secure!
We (Big Buck and Artistic Antlers) employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure, since we use PayPal.
A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures. If you order by credit card or use PayPal please email us with your phone number so we can contact you if needed.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order (only) or a personal checks. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.
Please allow an additional 7-10 business days additional for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.
Return / Refund Policy
Each reproduction is individually manufactured per customer order, therefore, all sales are final and non-refundable. Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.
Shipping Information
Shipping and packaging per carrier standards. Costs must be pre-paid, cash/money-order/check/charge. Additional shipping charges may apply. Click HERE for more information.
Please allow 3 to 6 weeks for shipping.
Payment Terms
A minimum of $1,000 non-refundable downpayment must accompany all Legendary Whitetail replica orders to begin production. Balance due prior to shipment including shipping charges and applicable taxes. Shipping is billed at our cost; call for information.
Authenticity
Our Legendary Replicas are guaranteed to be made from first generation molds; molds made directly from the original whitetail antlers. Each replica has an Authenticity Medallion cast into the antler and is accompanied by a signed and numbered Certificate of Authenticity.
